Play Responsibly,
and Enjoy the Fun
wibid believes online gaming should be a source of enjoyment — not stress. Our responsible gaming tools and guidelines help you ensure a healthy and safe experience.
Our Commitment
At wibid, entertainment comes first. Online betting and casino gaming can be an exciting hobby when kept within limits. But when control is lost, it can have a negative impact on personal and family life. That is why we treat the well-being of every user as equally important as our business goals.
Playing on our platform should be for entertainment only — not as a source of income. Every player should stay aware of their budget, time, and state of mind. We help build that awareness.
To open an account and play on wibid, you must be at least 21 years old.
Our Protection Tools
wibid provides the following tools to help players keep their gaming habits in check.
Deposit Limit
Set a limit on how much you deposit per day, week, or month. Once a limit is set, it takes effect immediately. Lowering a limit is instant; increasing one takes some time to take effect, so you do not make decisions on impulse.
Time Limit
Set how many hours you want to spend in gaming sessions daily or weekly. When you reach the limit, wibid will send you a warning and the session will pause automatically. This tool is very effective for maintaining a healthy life balance.
Reality Check
At set intervals, a pop-up notification will remind you how long you have been playing and your current profit or loss situation. This helps you stay aware and make informed decisions.
Cooling-Off Period
If you feel you need a short break, you can temporarily pause your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or place bets, but your account will reactivate automatically once the period ends.
Self-Exclusion
If gaming becomes difficult to control, you can close your account for an extended period through self-exclusion. Once this decision takes effect, the account cannot be reactivated before the exclusion period ends.
Account Closure
You can permanently close your account at any time. Contact the support team and they will complete the process and return your balance. This is the most serious step — and the right one in severe cases.
How to Use the Tools
You can activate these protection tools in just a few steps from your account settings.
Log In
Log in to your wibid account and open the profile menu.
Open Settings
Go to the "Responsible Gaming" section.
Choose a Tool
Pick what you need — deposit limit, time limit, or self-exclusion.
Confirm
Save your changes — the limit will take effect immediately.
Tips for Healthy Gaming
- Play for entertainment only — never bet money you cannot afford to lose.
- Set a maximum budget before you play and stick to it.
- Avoid the temptation to bet more to win back what you have lost.
- Keep gaming separate from everyday activities like cooking or watching TV.
- Never game when you are feeling down, angry, or stressed.
- Take regular breaks — at least 10 minutes every hour is helpful.
- Spend time with family and friends — do not let gaming affect your social life.
- Never bet with borrowed money — that is a serious warning sign.
Recognise the Warning Signs
If you notice any of the following signs, it is time to seek help:
- Your betting amounts keep increasing and you need to bet more to get the same thrill as before.
- You feel restless or irritable when you try to stop playing.
- You spend more time on gaming than on family or work.
- You have been lying to hide your gaming habits.
- You keep thinking "just one more round" to win back what you have lost.
- Gaming has caused financial problems or strain in your relationships.
Remember — seeking help is not a sign of weakness; it is a brave step. wibid is always here for you.
Age Verification & Protection of Minors
wibid strictly enforces a 21+ age policy. We verify age at registration and during subsequent checks. If a minor has access to your device, take the following steps:
- Use a PIN or biometric lock on your device.
- Do not share your login details with anyone.
- Do not save passwords in the browser if minors use the same browser.
- Keep your account logged out when not in use.
- Have an open conversation with your children about responsible gaming.
Age Verification Process
wibid collects age-related information at registration. Our compliance team may verify documents such as a national identity card or passport for any account that raises concern. If it is confirmed that an account is being operated by someone under 21, it is closed immediately and all balances are forfeited.
If you suspect an account is being used by a minor, please notify our support team — we will act promptly.
Need Help? Contact Us
You do not have to handle a gaming problem alone. wibid's support team is with you 24 hours a day, 7 days a week — in both Bengali and English.
Concerned about your gaming habits? Think you or someone close to you has a problem? Feel free to talk to us. We will not judge — we will just help.
Support Channels
24/7 direct chat — get an instant response in Bengali or English.
[email protected] — email us for detailed issues.
Your information is kept completely private. It is never shared with any third party.
How to Apply for Self-Exclusion
Self-exclusion is a firm step that keeps your gaming completely stopped. To apply:
- Contact us via live chat or at [email protected].
- Say "I want self-exclusion" and let us know the duration.
- After identity verification, your account will be locked.
- All promotional communication will be paused during the exclusion period.
Please note: Once self-exclusion takes effect, it cannot be reversed before the set period ends. Always make this decision carefully.
Why Is Responsible Gaming Important?
Online gaming has become a popular form of entertainment for millions of people worldwide. Its popularity in Bangladesh is also growing day by day. From cricket betting to slot games, people are seeking entertainment and new experiences. wibid is always committed to making this entertainment safer and more enjoyable.
However, like any form of entertainment, online gaming has its limits. When those limits are crossed, it can turn into a habit that harms other areas of life. Research shows that most people play responsibly, but for a small number it can become a problem. wibid takes an active role in reducing that risk.
Mental Well-being and Gaming
It is better to stay away from gaming during times of stress or financial hardship. People sometimes turn to gaming to escape problems, but this makes things worse in the long run. Gaming is not a solution to problems — it is entertainment, and entertainment feels best when your mind is at ease.
Family and Social Responsibility
Your responsibilities to your family always come before gaming. If someone in your family expresses concern about your gaming habits, listen to them carefully. Do not dismiss the worries of loved ones — they want what is best for you. wibid always wants your gaming to strengthen, not weaken, your relationships with family and friends.
Financial Awareness
Before playing, ask yourself: can I afford to lose this money? If the answer is no, do not bet it. Gaming offers no guarantee of winnings — it is a game of chance. Set aside a fixed portion of your monthly budget for entertainment and stay within that limit. Never play with money set aside for savings, debt repayment, or your family.
wibid's Fair Play Commitment
wibid is a fair play platform. Our games are tested by third parties and operated using Random Number Generator (RNG) technology. Your personal and financial information is protected through SSL encryption. We believe transparency and honesty are the foundation of lasting trust.
Keep in mind: Gaming is an expense, not an investment. Think of each session like a cinema ticket — you are spending money for entertainment, not expecting a return.
Enjoy wibid Responsibly
Use our protection tools, stay within your limits, and enjoy gaming as entertainment. Read the FAQ to learn more or start playing right away.